Quality policy

The main goal of Softline group is to improve business management and provide transparency in our activities for increasing client satisfaction, company capitalization and attracting new investors.

That’s why Softline group lays so much emphasis on its client-oriented approach, always striving to increase the satisfaction of end users, software and hardware resellers and IT service users.

We uphold our principled company policy:

  • To identify and satisfy client requirements in the field of software and hardware.
  • To bring our services closer to end users.
  • To continuously improve our business by means of ongoing development of our key specialist competences, activity classification and process optimization.
  • To provide high quality services by giving each client the opportunity to benefit from the most appropriate solution.
  • To develop user understanding of how to use information technologies to increase their business efficiency.
  • To cooperate efficiently with vendors in order to ensure client satisfaction.
  • To build and use an efficient quality management system based on international experience analysis and taking into account the specific features of our industry.
  • To use information from our clients to increase our level of service.

Top managers of our company are held accountable for achieving the quality goals, compliance with requirements applicable to the company and improvement of the management quality system.

Top managers of our company are responsible for implementing these policies and guaranteeing their observance.

I.P. Borovikov
Softline Group
09 July 2014.


JSC "SoftLine Trade" is certified to ISO 9001:2008
LLC "SK Softline" is certified to ISO 9001:2008
LLC "Soft Logistic" is certified to ISO 9001:2008